This document is being finalised. Contact support with any question.
SEO-AI Sub-processors
These are the providers that may receive data when you use SEO-AI. PineSeed Pty Ltd uses them to run the service. This list is part of the Privacy Policy and the DPA template.
Some providers are used only if the site that offers SEO-AI switches a feature on, or only if you use a feature. The last column says when.
| Name | Purpose | Data | Country | When used |
|---|---|---|---|---|
| OpenAI and/or Anthropic, through the website's AI service | Writing articles, briefs, fact-checks and other text tasks | Keywords, briefs, source text, your voice samples, article text, vault items needed for the task | USA | Always for AI features. Which provider is used depends on the site's configuration |
| DataForSEO | Search results, keyword and backlink data | Keywords, search locations, site addresses | Lithuania and USA | When you run research, tools or rank checks |
| Stripe, through the site's checkout | Payments, receipts, refunds, disputes | Name, email, card details (held by Stripe only), payment status | USA and Australia | When you subscribe or buy extra articles |
| Search Console data, Site Verification, Knowledge Graph lookups | Google tokens, your site address, search performance data, business and entity names | USA | When you connect Google or use a feature that needs it | |
| Microsoft | Bing Webmaster | Microsoft tokens, your site address, search performance data | USA | When you connect Bing |
| Copyleaks | Plagiarism check | Article text | Israel and USA | Only if the site switches on plagiarism checks |
| GPTZero | AI detector signal | Article text | USA | Only if the site switches on an AI detector signal and chooses this provider |
| Originality.ai | AI detector signal | Article text | Canada | Only if the site switches on an AI detector signal and chooses this provider |
| Twilio | Phone verification | Phone number | USA | Only for phone verification during directory submissions |
| BrightLocal | Directory listing submission | Business name, address, phone, categories | UK | Only when you submit to this vendor |
| Yext | Directory listing submission | Business name, address, phone, categories | USA | Only when you submit to this vendor |
| Uberall | Directory listing submission | Business name, address, phone, categories | Germany | Only when you submit to this vendor |
| Listings API | Directory listing submission | Business name, address, phone, categories | to be confirmed | Only when you submit to this vendor |
| Semrush Local | Directory listing submission | Business name, address, phone, categories | USA | Only when you submit to this vendor |
| Hugging Face | Model files downloaded once | No customer data is sent | USA | When the service downloads model files |
| Wikidata (Wikimedia Foundation) | Public lookups of entity names | Entity names only, no personal data | USA | When a feature checks an entity |
| our hosting provider | Hosting, storage, server logs | All data held by the service | our hosting provider | Always |
| DrawSync platform, operated by PineSeed | Member accounts, email delivery | Member id, email, display name, email content | our hosting provider | Always |
Notes
- Providers receive only what they need for the task.
- Hugging Face and Wikidata do not receive customer data. They are listed so the list is complete.
- We have a contract with each provider that covers confidentiality and security.
- Some data stays only with the provider that holds it. For example, Stripe holds card numbers for the site's checkout, and PineSeed does not.
Changes to this list
We will give business customers at least 30 days' notice before we add a provider that receives personal information, or change one in a way that matters. We send the notice to the workspace owner by email and post it in the product. A customer who objects can contact us through the Contact support button in SEO-AI. See the DPA template, section 6.